RESOURCE

The Hiring Handbook: How to Recruit and Retain Top Healthcare Administrative Talent

Building a strong administrative team is crucial for any practice, but hiring the right people can be challenging. That's why we've partnered with Rebecca Carlson, MHA, co-creator of RCM Island, to bring you this guide.

Rebecca's expertise in building high-performing RCM and healthcare admin teams will help you attract, hire, and retain the best talent—creating a team that supports your practice's success.

What You'll Learn

✓Define the right structure for your admin team so everyone knows their role
✓Find and attract the best candidates without relying on luck
✓Onboard and train new hires so they actually stick around
✓Keep your top talent engaged and avoid the endless cycle of turnover

Looking to optimize your operations? We've got you covered.

The right technology and automation can transform how efficiently your front office and billing teams operate—and improve staff satisfaction and retention. Pledge Health’s AI-powered solutions automate benefits verifications and patient cost estimations with high precision, reducing errors and manual work.

By minimizing administrative burdens and providing your team with the best tools, Pledge Health enhances productivity, boosts financial performance, and helps create a more satisfying work environment. This not only improves efficiency but also contributes to higher staff retention by empowering your team to focus on higher-value tasks.

Testimonials

"Pledge has made a major impact on our operations for our team of 100+ employees. It has allowed us to streamline our processes and enhance patient satisfaction. The Pledge team has provided excellent support and we are excited to continue our partnership with them. Both our team and patients are extremely satisfied and the outcomes are impressive."

Dr. Kris Sasaki

CEO of Vida Integrated Health